Situation

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A U.S. healthcare startup with a fast growing customer base contacted LogiChain Solutions needing support in setting up a scalable logistics operation.

 

Challenge

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The client has aggressive growth plans for the United States and needed to set up a scalable logistics network to support their aggressive mid-term business goals at reduced logistics costs. 

 

Rene was also tasked with assisting in a package redesign, improving temperature stability, and lowering the cost of all the packaging components.

 

Action Steps

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Rene both evaluated and negotiated a pricing agreement with the client’s courier service in order to accommodate their fast volume growth and need for easy shipping solutions.

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Working closely with multiple packaging companies, Rene coordinated the redesign of the product packaging and all its components. 

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Rene created a decision model for outsourcing the kitting and order fulfillment, which included costs, optimal volumes, and timing. He then evaluated optimal locations and potential fulfillment centers for the client.

 

Results

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Rene's efforts in shipping and fulfillment solutions led to a 30% reduction in shipping costs. 

 

The redesign of the product packaging improved customer experience, reduced packaging costs by 20% while improving product quality and stability. 

 

Based on Rene’s decision model, the client was able to make confident insource and outsource decisions for the various logistics services.